Privacy Policy

Your memories are personal. This Privacy Policy explains how Aeternus collects, uses, and protects your information.

1. Information We Collect

We collect the information you provide when you create an account — your name, email, and any memories, videos, writings, or photos you choose to save. We also collect basic usage data needed to operate the service.

2. How We Use Your Information

We use your information to provide the service: storing your memories, delivering time capsules to the recipients you choose, sending reminders you request, and improving your experience. We never sell your data.

3. Biometric Data & AI Processing

When you use our AI voice cloning or visual avatar features, you provide biometric data — specifically, voice recordings and a facial photograph. We process this data as follows:

• Voice recordings are sent to ElevenLabs to create a voice clone that can speak your written memories aloud in a voice that resembles yours.
• Facial photographs are sent to D-ID to generate a talking-head video that animates your photo in sync with your cloned voice.
• These third-party providers process your data solely to generate the requested AI output and return it to Aeternus for your use within the app.
• We do not use your biometric data for identification, tracking, or any purpose other than the AI features you explicitly request.
• You may delete your voice clone or visual avatar at any time. When you delete the source recordings or photo, we remove the associated data from our systems and request deletion from our providers where possible.

4. Sharing Your Content

Your memories are private by default. Nothing is shared unless you explicitly choose to share it — through a share link, a time capsule, or by granting access to a legacy contact. Recipients only receive what you designate.

5. Data Security

We take reasonable measures to protect your data, including secure storage and access controls. No method of transmission or storage is completely secure, but we work to protect your information.

6. Your Rights

You can access, edit, or delete your memories at any time. You may also request deletion of your account. Once you delete content, it is removed according to our retention policy.

7. Children's Privacy

Aeternus is not intended for children under 13. We do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes through the app or by email.